Chatbots & language AI Dictionary

RAG (Retrieval-Augmented Generation)

A technique where an AI looks up relevant documents first, then answers using them.

Instead of relying only on what it learned in training, the model is given fresh or private information at the moment you ask. That reduces made-up answers.

Example

A support chatbot that answers from a company's help articles.

Why it matters to you

It's how many businesses make AI answers accurate and up to date.

Related terms

EmbeddingA way of turning words, images or other data into lists of numbers that capture their meaning. HallucinationWhen an AI confidently gives an answer that is wrong or made up. LLM (Large Language Model)An AI model trained on huge amounts of text so it can understand and write language.